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Fire & Water - Cleanup & Restoration

3 Requirements of a Preferred Vendor

6/17/2020 (Permalink)

Logo of IICRC (The Institute of Inspection Cleaning and Restoration Certification) The IICRC is the standard in the restoration industry

3 Requirements of a Preferred Vendor

When a disaster occurs in a commercial property, there are likely three phone calls a business owner makes right away. The first call is to 911 if an emergency has occurred. The second phone call is to their insurance agent to schedule an adjuster visit. Finally, the owner will probably dial a qualified repair company in Mead, CO, to assess the damage and restore their property. If your insurer is like most others, then they will want you to work with a preferred vendor. Several criteria get a mitigation company, like SERVPRO, in a preferred vendor program.

1. IICRC Certification 2. Referral Guidelines 3.Record-Keeping

IICRC Certification
The Institute of Inspection, Cleaning, and Restoration Certification is the standard in the restoration industry. The certification means that a company understands the process of cleaning and restoring a property after a disaster. The certificate program teaches fire restoration, water mitigation, mold removal, carpet cleaning, and several other cleaning practices and mitigation standards.

Referral Guidelines
A mitigation company is only as good as its franchises. An insurance company will want to make sure that a national chain with franchise partners has a quality standard across all partnerships. An insurer will not have a preferred partnership with a company that does not stand behind their product in every region and market.

Record-Keeping
Insurers depend on accurate records for research and claims tracking. SERVPRO has a Claims Information Center for any insurance agent and their clients that allows for real-time tracking of a project. It also will enable agents to research different claims, causes, and costs across states, counties, and cities.
If your company has recently experienced a disaster and you are looking for a restoration company in the area, then consider SERVPRO. It is a preferred vendor with an impeccable reputation nationwide. Contact your insurance agent and discuss the company to find out if they are a partner worth having.

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